At NancyLemToy, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website. By visiting or making a purchase on our website (www.nancylemtoy.com), you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you interact with our website. This may include:

• Account Information: When you create an account, we collect your name, email address, password, and shipping address.
• Order Information: We collect details about the products you purchase, your payment information (processed through secure third-party payment processors), billing address, and shipping address.
• Payment Information: All payment transactions are processed securely via third-party services. We do not store any of your payment card details.
• Cookies and Tracking Data: We may use cookies, web beacons, and other tracking technologies to enhance your shopping experience. These technologies help us analyze trends, administer the site, and track users’ movements around the site for a better experience.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Order Processing: To process and fulfill your orders, including shipping, billing, and customer service.
• Account Management: To create and maintain your account, allowing you to view past orders, save your information for future purchases, and manage your preferences.
• Communication: To send order updates, newsletters, promotional offers, and respond to your inquiries. You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in each email.
• Improvement of Services: To improve our website and services, personalize your experience, and provide customer support.

3. How We Protect Your Information

We use a variety of security measures to protect your personal information, including:

• SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission, such as payment details.
• Payment Security: We partner with trusted payment processors (e.g., PayPal, Stripe) to ensure that your payment information is securely handled.
• Access Control: We limit access to your personal information to authorized personnel only, and we regularly review our security measures.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes described in this Privacy Policy, such as:

• Payment Processors: To facilitate payment processing.
• Shipping Providers: To deliver products to your specified address.
• Marketing Partners: We may share limited information (e.g., email) with trusted marketing partners to send you promotional offers that you have opted into.
• Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or legal process.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can control cookie settings through your browser settings. However, please note that disabling cookies may affect your experience on our website, including the ability to make purchases.

6. Your Rights and Choices

• Access to Personal Data: You can request a copy of the personal information we hold about you.
• Update or Correct Information: You can update or correct your personal information by logging into your account or contacting us directly.
• Opt-Out of Marketing: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email or contacting us at info@nancylemtoy.com.
• Delete Your Account: If you wish to delete your account, you may request this by contacting us at info@nancylemtoy.com. Please note that we may retain some information for legal or operational purposes.

7. Children’s Privacy

NancyLemToy does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by NancyLemToy. This Privacy Policy does not apply to those websites, and we recommend reviewing their respective privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through an update on our website or via email. Your continued use of our website after such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: info@nancylemtoy.com